Contact Us

We are unable to amend any part of your order or change the delivery or payment method once your order is complete.  However, please contact us at service@kit-cat.com with your order number and we will explore any options with you

Yes!  We've been making Kit-Cat Klocks since 1932.  Learn more about our history here.

That's never the experience we want!  Please contact us at service@kit-cat.com for personalized help. You might also try accessing the website on another device (laptop, phone, etc.) or on another browser (Chrome incognito, Firefox, etc.).

We do carry vintage edition parts in our shop but do not offer repair services. There are a number of Kit-Cat repair specialists however that we do recommend. You can contact them here.