The Miller’s Chalet

Description

Loetscher built their first clock in 1920, and they’re deeply gratified to say that the same loving care and craftsmanship that went into their first clock, still goes into every Loetscher cuckoo clock built today, making each one a truly timeless timepiece. Loetscher is also proud to say that they’re the only genuine Swiss chalet cuckoo clock maker in existence today. Loetscher AG operates two facilities in different parts of Switzerland that have specific duties in the manufacturing of the clocks. All of the initial steps involved in building the clocks are done in the woodworking facility in Brienz, a small village in central Switzerland in the canton of Berne. Their woodworking artisans take linden wood that has been aged several years (to ensure it won’t warp or crack in humid or dry environments) and hand-carve every chalet and all the figurines that adorn them. This initial process takes time, and it’s the most costly way to build clocks, but it’s what distinguishes Loetscher from the rest.

The finished clock bodies are then brought to their assembly plant in Kreuzlingen, by the lake of Constance, where the clockworks, music boxes and gears that enable the figurines to move are assembled and positioned into the clocks. Finally, the weights and pendulums are added, completing the last steps of assembly. Then they are packed and shipped to California Clock Company in the USA in bulk to ensure safe passage and affordable access to these amazing masterpieces.

Additional information

Weight	317.5 oz
Dimensions	22.24 × 19.09 × 13.39 in

Orders are processed Monday-Friday during regular business hours; please allow 24-72 hours as a working guide. They are shipped by USPS Priority Mail Flat Rate.

We believe in the quality of our products and we will settle for nothing less than 100% customer satisfaction! Within 30 days of receipt of your purchase, you may return your purchase for a full refund (we’ll even refund the shipping cost if the return is a result of our error) or exchange. The items must be in new condition with the tags still attached. Please click HERE for return address. Items that are returned more than 30 days after delivery and are in an unsellable condition will be charged a re-stocking fee at our discretion.

Returns are generally not available for repair parts or accessory part orders

Refunds:
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.

Exchanges:
When sending your return back to us, include a note detailing the product you would like to receive in place of the item you are returning. We will refund any outstanding monies (if the new item is cheaper than the exchanged item), and please send enough to cover any differences if the new item is more expensive.